BUY
COTS solutions can potentially provide the required functionality to satisfy your case management requirements. Selecting the right application is a difficult and time-consuming process.  The typical procurement process provides some insight into vendor’s ability to provide an appropriate solution. However, time, economic constraints, and experience limit the effectiveness of due diligence initiatives.

The buy decision is only the beginning. Systems implementation is hard work.  Typically, it is a multiple year initiative that requires unprecedented levels of cooperation from diverse   constituents throughout the sponsoring organization.  Judges, Clerks of Court, Prosecutors, Probation Departments, Chief Information Officers, managers, staff, the local bar and the general public are critical stakeholders that must work closely together and actively participate if the implementation is to succeed.  New procedures, rules and operations will be spawned by the system.  Reorganization, data conversion and training are just a few of the critical tasks that you will face. 

Systems implementation will challenge every aspect of your organization and require you to meet deliverable schedules that are critical to the timely completion of the project as well as maintain historic service levels without disruption.