Whether you are evaluating new solutions, or looking to maximize the efficiency of your existing case management system, TAG can help.
BUILD
The case management software market is struggling to define and deliver the next generation of software applications. The question of whether this is a custom market or Commercial off-the- Shelf (COTS) market is open for discussion and warrants careful examination.
Historical analysis indicates that the initial short-term cost of implementing enterprise packaged software based solutions is often significantly more than a custom solution. However, a COTS package will usually provide the best return on investment over the long term:
Large courts, therapeutic courts and courts with complex processes or high volume data entry requirements have had to compromise in order to accommodate COTS solutions. The expected advantage of buying a solution rapidly evaporates when extensive modifications are required to “shoehorn” a system that really doesn’t fit the court’s needs. More importantly, the CMS industry has not enjoyed the long -term stability that has been realized from more mature and stable commercial application vendors offering products such as Enterprise Resource Planning and financial package applications.
With The Amicus Group the rules for delivering custom 21st century case management systems have changed. A strategic alliance with TAG solves the Buy vs. Build dilemma.
Strategic alliances are agreements between partners in which each commits resources to achieve a common set of objectives. We understand how important it is to meet the court’s needs and provide the best solutions available in the market. That’s why a partnership with TAG will enable you to develop and deliver world-class solutions. Our strategic alliances are long-term relationships where we both invest people and resources to meet your objectives.
BUY
COTS solutions can potentially provide the required functionality to satisfy your case management requirements. Selecting the right application is a difficult and time-consuming process. The typical procurement process provides some insight into vendor’s ability to provide an appropriate solution. However, time, economic constraints, and experience limit the effectiveness of due diligence initiatives.
The buy decision is only the beginning. Systems implementation is hard work. Typically, it is a multiple year initiative that requires unprecedented levels of cooperation from diverse constituents throughout the sponsoring organization. Judges, Clerks of Court, Prosecutors, Probation Departments, Chief Information Officers, managers, staff, the local bar and the general public are critical stakeholders that must work closely together and actively participate if the implementation is to succeed. New procedures, rules and operations will be spawned by the system. Reorganization, data conversion and training are just a few of the critical tasks that you will face.
Systems implementation will challenge every aspect of your organization and require you to meet deliverable schedules that are critical to the timely completion of the project as well as maintain historic service levels without disruption.
LEVERAGE
Whether you are contemplating a COTS CMS initiative or are in the middle of an implementation, The Amicus Group can provide the right resources to help accomplish your technology objectives and put you in full control of your project.